USDT0 Privacy Policy

USDT0 LLC US ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our hardware wallet products, visit our website, or interact with our services.

1. Information We Collect

1.1 Personal Information

We may collect personally identifiable information that you voluntarily provide to us when you:

• Purchase our hardware wallet products
• Create an account or register your device
• Contact customer support
• Subscribe to our newsletter or marketing communications
• Participate in surveys, contests, or promotional activities
• Apply for institutional or enterprise services

Personal information may include:

• Full name and contact information (email address, phone number, mailing address)
• Payment information (credit card details, billing address)
• Government-issued identification for KYC/AML compliance
• Professional information for institutional clients
• Communication records and correspondence
• Device registration information and serial numbers

1.2 Technical Information

We automatically collect certain technical information when you interact with our services:

• Device information (hardware model, operating system, unique device identifiers)
• Network information (IP address, network provider, connection type)
• Usage data (firmware version, feature utilization, error logs)
• Website analytics data (pages visited, time spent, browser type)
• Performance metrics and diagnostic information

1.3 Cryptocurrency Transaction Data

Our hardware wallets operate with blockchain networks. We do not store your private keys, seed phrases, or cryptocurrency holdings. However, we may collect:

• Public wallet addresses for support purposes
• Transaction metadata for troubleshooting
• Blockchain interaction logs for security analysis
• Firmware update verification data

2. How We Use Your Information

We use the collected information for various purposes, including:

2.1 Service Provision

• Processing orders and delivering products
• Providing customer support and technical assistance
• Facilitating firmware updates and security patches
• Maintaining and improving product functionality
• Ensuring compliance with regulatory requirements

2.2 Communication

• Sending order confirmations and shipping notifications
• Providing important security alerts and product updates
• Responding to inquiries and support requests
• Delivering marketing communications (with consent)
• Conducting user research and feedback collection

2.3 Security and Compliance

• Detecting and preventing fraud, abuse, and security threats
• Complying with legal obligations and regulatory requirements
• Conducting Know Your Customer (KYC) and Anti-Money Laundering (AML) procedures
• Protecting intellectual property and preventing counterfeiting
• Maintaining audit trails for compliance purposes

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

3.1 Service Providers

We may share information with trusted third-party service providers who assist us in:

• Payment processing and fraud prevention
• Shipping and logistics services
• Cloud hosting and data storage
• Customer support platforms
• Marketing and analytics services
• Legal and compliance consulting

3.2 Legal Requirements

We may disclose your information when required by law or in response to:

• Valid legal process, subpoenas, or court orders
• Law enforcement investigations
• Regulatory inquiries and compliance audits
• Protection of our rights, property, or safety
• Emergency situations involving public safety

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, subject to the same privacy protections outlined in this policy.

4. Data Security and Protection

We implement comprehensive security measures to protect your personal information:

4.1 Technical Safeguards

• Industry-standard encryption for data transmission and storage
• Secure data centers with physical access controls
• Regular security audits and penetration testing
• Multi-factor authentication for administrative access
• Automated threat detection and response systems

4.2 Organizational Measures

• Employee training on data protection and privacy practices
• Strict access controls and need-to-know principles
• Regular review and update of security policies
• Incident response procedures for data breaches
• Third-party security assessments for vendors

5. Data Retention and Deletion

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy:

• Customer account information: Retained while account is active plus 7 years for compliance
• Transaction records: Retained for 10 years to meet regulatory requirements
• Support communications: Retained for 3 years for quality assurance
• Marketing data: Retained until you withdraw consent or 2 years of inactivity
• Device telemetry: Aggregated and anonymized after 1 year

You may request deletion of your personal information by contacting us, subject to legal and regulatory retention requirements.

6. Your Privacy Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: Request copies of your personal information
• Rectification: Request correction of inaccurate or incomplete data
• Erasure: Request deletion of your personal information
• Portability: Receive your data in a structured, machine-readable format
• Restriction: Request limitation of processing activities
• Objection: Object to certain types of data processing
• Withdrawal: Withdraw consent for specific processing activities

To exercise these rights, please contact us using the information provided below.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place, including:

• Standard Contractual Clauses approved by relevant authorities
• Adequacy decisions by applicable data protection authorities
• Certification schemes and codes of conduct
• Binding corporate rules for intra-group transfers

8. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience:

• Essential cookies: Required for website functionality
• Analytics cookies: Help us understand website usage patterns
• Marketing cookies: Support targeted advertising and promotions
• Preference cookies: Remember your settings and preferences

You can manage cookie preferences through your browser settings or our cookie consent tool.

9. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete such information promptly.

10. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. We will notify you of material changes through:

• Email notifications to registered users
• Prominent notices on our website
• In-app notifications for mobile applications
• Updates to hardware wallet firmware with policy changes

This Privacy Policy is governed by the laws of the State of California and the United States. All intellectual property, trademarks, and proprietary technology are owned and controlled by FireHouse Holding United and its subsidiaries.